The Communications Division of the Sheriff’s Office handles 9-1-1 calls, non emergent calls for service, and dispatches many of the emergency responders in our county. As one of two 9-1-1 Public Safety Answering Points (PSAPS) in the county, we’re responsible for answering the emergency calls from over 43,000 of the County’s 63,000 residents.
| LAW ENFORCEMENT
Myrtle Point Police
Dora Sitkum Fire
Myrtle Point Fire
North Bay Fire
Myrtle Point Ambulance
We also provide part time dispatch support to Federal Law Enforcement Officers with BLM and the USFS, and Confederated Tribal Police. We transfer medical calls to Bay Cities Ambulance Service, a private emergency medical care provider that responds to medical calls in the Bandon, Coos Bay, and North Bend areas. Since the city of North Bend does not have its own 9-1-1 center, the Sheriff’s Office answers any emergency calls made to 9-1-1 from inside the city of North Bend, then either transfers the caller to the North Bend Dispatch Center, or to Bay Cities Ambulance.
(Coos Bay Police Department operates our sister PSAP, and answer 9-1-1 and dispatches for Cities of Coos Bay and Coquille, and the Coquille Tribal Reservation.)
Two Supervisors, and ten Telecommunicators staff the center 24 hours a day. There are always at least two members on duty at any given time, and 3 on during our peak hours. All of our staff are certified as Telecommunicators and Emergency Medical Dispatchers by the Oregon Department of Public Safety Standards and Training. Our two newest members started in 2011, but most of our staff are 9-1-1 veterans. Our most experienced employee has over 33 years of dispatch experience!
Winter tends to be our slowest time in Dispatch; we took 5,330 calls in January 2012. 1,679 of those were 9-1-1 calls, and 1,152 of those 9-1-1 calls were made from a cell phone.